HOW CAN I PAY FOR MY ACCOMMODATION?

We accept all major credit/debit cards or bank transfers.

HOW LONG CAN I BOOK IN YOUR SERVICED APARTMENT?

The minimum stay is two nights. For longer stays, please contact us.

CAN I GET A REFUND IF I NEED TO CANCEL MY BOOKING?

100% refund up to 30 days before arrival, 50% refund up to 14 days before arrival.

HOW DO I COLLECT THE KEYS?

Keys are located in a key box. Access details will be issued prior to arrival.

WHERE DO I RETURN THE KEYS?

Please leave the keys in the key box.

WHAT ARE THE STANDARD CHECK-IN AND CHECK-OUT TIME?

The standard check-in time is 4:00 PM and standard check-out time is 10:00 AM. Early check-in and late check-out are available subject to availability at £15/hour.

IS THERE WI-FI AVAILABLE?

Wi-Fi is available on all properties and login details are provided on the check-in information as well as in the welcome information found in each property.

WHAT PARKING IS AVAILABLE?

Parking is generally located close to the property.

HOW MANY PEOPLE CAN YOUR PROPERTY ACCOMMODATE?

Our biggest property can take up to six people.

ARE TEA, COFFEE, AND OTHER REFRESHMENTS PROVIDED?

In each apartment we provide complimentary tea, coffee, sugar and a few cooking condiments.

Frequently Asked Questions